Responsible Gaming
at sbj88 — Stay in Control
sbj88 is committed to providing a safe, fair, and transparent gaming environment for all players across Bangladesh. We believe that gambling should always be a form of entertainment, never a source of financial or emotional distress. This page outlines every tool and resource available to help you gamble responsibly.
What Is Responsible Gaming? Core Policy
Responsible gaming is the principle that all gambling activity should remain an enjoyable, voluntary form of entertainment — one that never causes financial hardship, emotional harm, or damage to personal relationships. At sbj88, responsible gaming is not a checkbox we tick to satisfy policy requirements. It is a foundational value embedded into every aspect of how we design, operate, and support our platform for players across Bangladesh.
We recognise that the overwhelming majority of sbj88 players in Dhaka, Chittagong, Sylhet, Khulna, and across the country gamble within healthy limits. However, we also understand that a minority of players may develop problematic patterns over time, often without realising it. Our responsibility is to provide the tools, information, and human support needed to intervene early — before a manageable habit becomes a serious problem.
sbj88's responsible gaming programme rests on three pillars: Prevention — proactively equipping all players with tools to limit time and money spent; Detection — using behavioural data to identify patterns that may indicate harm; and Intervention — reaching out to at-risk players with empathy and offering concrete paths to recovery, including full self-exclusion.
Gambling at sbj88 is designed to be a recreational activity. Set a budget you are comfortable losing before you start, and treat any winnings as a bonus — not as income. Never gamble to recover money you have already lost.
Every game on sbj88 displays its theoretical return-to-player (RTP) percentage and volatility rating. Understanding the odds before you play helps you make informed decisions and manage your expectations realistically.
sbj88's 24/7 English-language support team is trained in responsible gaming conversations. You can reach out at any time — day or night — if you feel your gambling is becoming difficult to manage. There is no judgement; only support.
Age Restriction & Verification 18+ Required
sbj88 operates a strict minimum age policy. You must be at least 18 years of age to register an account, make a deposit, or place any bet on the platform. This policy applies without exception to all players across Bangladesh — regardless of the type of game, the size of the bet, or the payment method used.
As part of the KYC (Know Your Customer) process, sbj88 requires all players to verify their identity before withdrawing funds. Verification requires submission of a government-issued photo ID — such as a Bangladesh National Identity Card (NID), passport, or birth registration certificate — that clearly confirms your date of birth. Players who cannot provide satisfactory proof of age will not be permitted to continue using the platform.
sbj88 uses a multi-step KYC process to verify every player's age and identity. Here is what to expect:
- Register your account with your real name, date of birth, and a valid email address or mobile number.
- Upload your NID or passport through the secure KYC portal in your account dashboard. Documents are reviewed within 24 hours.
- Submit a selfie holding your ID document if requested — this confirms you are the legitimate account holder.
- Receive verification confirmation by email. Once approved, full withdrawal access is unlocked on your account.
Deposit & Spending Limits Free Tool
One of the most effective ways to keep gambling within healthy boundaries is to set hard financial limits before you start playing. sbj88 provides a suite of self-imposed limit tools that you can configure at any time from your account dashboard under Settings > Responsible Gaming. These limits are applied instantly and enforced at the platform level — they cannot be circumvented by switching payment methods or devices.
Set the maximum amount (in ৳ BDT) that you can deposit into your sbj88 account within any 24-hour rolling window. Once the limit is reached, further deposits are blocked until the window resets. Minimum limit: ৳500. Increases take 24 hours to apply; decreases are instant.
Set a cap on your total deposits across any 7-day period. The weekly limit runs from Monday 00:00 BST to Sunday 23:59 BST. Useful if daily limits feel too granular — set a weekly budget and let the platform handle the rest. Decreases are immediate; increases require 7 days to activate.
A monthly cap provides a high-level safety net for players who prefer broader financial oversight. Set in ৳ BDT per calendar month. Monthly limit increases require a 30-day cooling-off period before they come into effect, giving you time to reconsider.
A loss limit caps the net amount you can lose — across all games — within a daily, weekly, or monthly window. Unlike a deposit limit, a loss limit accounts for winnings: if you deposit ৳2,000, win ৳1,500, then lose ৳2,500, your net loss is ৳1,000. The loss limit triggers on net loss, not gross wagered.
Time-Out & Cool-Off Features
Sometimes the most effective intervention is simply a break. sbj88 offers time-out and session limit tools that help you manage how long you spend on the platform — independently of how much you spend. Research consistently shows that extended uninterrupted gambling sessions are associated with higher risk of harm, so managing your time is just as important as managing your budget.
Configure sbj88 to display an on-screen notification after a set period of continuous play — for example, after 30 minutes, 60 minutes, or 2 hours. The reminder appears as a full-screen overlay that requires you to actively dismiss it, ensuring you make a conscious decision to continue rather than playing on autopilot. Session reminders are available for all game types including cricket live betting, slots, and crash games like Limbo.
At regular intervals set by you (every 15, 30, or 60 minutes), sbj88 displays a reality check notification showing your current session duration, net win/loss for the session in ৳ BDT, and the number of bets placed. This summary helps you assess your session objectively. You can choose to continue, take a break, or end the session from the reality check screen.
Take a structured break from sbj88 for 24 hours, 48 hours, 72 hours, or 7 days. During a time-out, your account is locked — you cannot log in, place bets, or make deposits. Any pending withdrawals will still be processed. Time-outs are activated immediately and cannot be cancelled early. This tool is ideal if you feel you need a brief cooling-off period after a frustrating session.
For a longer structured break, choose a cool-off period of 30 days, 60 days, or 90 days. During an extended cool-off your account is suspended, all marketing communications are paused, and you will not receive any promotional offers or re-engagement messages. At the end of the cool-off period, your account is automatically reinstated — no action required from you.
Self-Exclusion Programme Permanent Option
Self-exclusion is the most powerful responsible gaming tool available on sbj88. It is designed for players who recognise that their gambling has become, or is at serious risk of becoming, a problem that they cannot manage through softer controls alone. Choosing to self-exclude is a courageous and important step — and sbj88 will support you through the process with complete respect and without judgement.
How Self-Exclusion Works at sbj88
- Initiate via Dashboard: Log in to your sbj88 account and navigate to Settings > Responsible Gaming > Self-Exclusion. Select your preferred exclusion duration: 6 months, 1 year, 3 years, or permanent (indefinite).
- Confirm your decision: You will be asked to confirm twice that you wish to proceed. Self-exclusion cannot be reversed during the exclusion period — this irreversibility is intentional and is what makes the tool effective.
- Immediate account suspension: Your account is locked within minutes of confirmation. You will not be able to log in, deposit, or place bets for the duration of the exclusion period.
- Marketing suppression: All promotional emails, SMS messages, and push notifications are permanently disabled for your account. sbj88 will not attempt to re-engage you with offers during your exclusion period.
- Pending withdrawals processed: Any balance remaining in your account at the time of self-exclusion will be processed to your registered withdrawal method within 5 business days. You will not lose funds by self-excluding.
- Reinstatement (non-permanent): If you chose a fixed-term exclusion (6 months, 1 year, or 3 years), your account will not be automatically reinstated when the period ends. You must contact support, undergo a 7-day cooling-off confirmation process, and confirm in writing that you wish to return. This friction is deliberate.
If you are unable to access your account dashboard or prefer not to log in to initiate self-exclusion, you can trigger the process through any of these alternative channels:
- Email: Send an email to [email protected] with the subject line "Self-Exclusion Request — [Your Username]". Include your registered email address, your full name as it appears on your account, and your preferred exclusion duration. Our team will action the request within 1 hour during business hours and within 4 hours overnight.
- Live Chat: Contact our 24/7 support team via the live chat widget in your account dashboard and state that you wish to self-exclude. Our agents are trained to process this request immediately without asking you to justify your decision.
- Telephone equivalent: If you are in crisis and cannot access digital channels, ask a trusted family member or friend to contact sbj88 support on your behalf. We accept third-party self-exclusion requests from family members with sufficient account-identifying details.
Warning Signs of Problem Gambling
Problem gambling rarely develops overnight. It tends to progress gradually, and many people do not recognise the warning signs in themselves until the behaviour is well established. Being aware of these signs — in yourself or in someone you care about — is the first step towards getting help. The following indicators are commonly associated with gambling harm. None of these signs in isolation necessarily means you have a gambling problem, but if several apply to you on a regular basis, we strongly encourage you to reach out for support.
Behavioural Warning Signs
- Spending more time gambling than you originally intended, regularly exceeding your planned session duration.
- Gambling with money that was set aside for essential expenses — rent, groceries, utility bills, or school fees.
- Chasing losses: continuing to gamble after losing with the goal of winning back what you have lost.
- Lying to family members, friends, or colleagues about the amount of time or money you spend gambling.
- Borrowing money — from friends, family, or financial services — specifically to fund gambling activity.
- Neglecting work, study, family responsibilities, or social relationships because of time spent gambling.
Emotional & Psychological Signs
- Feeling restless, irritable, or anxious when you are not gambling or when you try to cut down.
- Gambling as a way to escape from stress, anxiety, depression, boredom, or difficult life circumstances.
- Feeling a "rush" or "high" that only gambling can provide, and needing to bet larger amounts to feel the same effect.
- Feeling guilt, shame, or remorse after a gambling session but returning to gambling shortly afterwards.
- Making repeated unsuccessful attempts to control, cut back, or stop gambling entirely.
- Thinking about gambling constantly — replaying past wins, planning future bets — when you are not actively gambling.
Self-Assessment Checklist
The following questions are based on widely used responsible gambling screening tools. Answer each question honestly — this checklist is for your own reflection and is not shared with sbj88 or any third party. If you answer "yes" to three or more questions, we strongly recommend activating one or more of the responsible gaming tools on your sbj88 account, or speaking to a support professional.
Support Resources & Getting Help
If you believe that gambling has become a problem for you — or for someone close to you — please reach out for help. The resources below are available to players in Bangladesh and internationally. All support organisations listed here provide free, confidential assistance in a non-judgemental environment. You do not need to wait until a situation becomes a crisis to seek support.
Our own 24/7 English-language support team is your first point of contact. We are trained to handle responsible gaming conversations with care and confidentiality. Contact us at any time via live chat in your account dashboard, or by emailing [email protected] with the subject line "Responsible Gaming Help". We will respond within 1 hour and can activate any of our player protection tools on your behalf immediately.
The National Institute of Mental Health (NIMH) in Dhaka provides mental health support services to all Bangladeshi citizens. If gambling-related stress, anxiety, or depression is affecting your daily life, speaking with a qualified mental health professional can be an important complement to our platform-level tools. Local health clinics and district hospitals across Dhaka, Chittagong, Sylhet, and Rajshahi can refer you to appropriate counselling services.
If someone you care about — a spouse, parent, sibling, or friend — is showing signs of problem gambling, sbj88 can help. Contact our support team with the account holder's username and your relationship to them. We can flag the account for a welfare check, suspend marketing communications, and provide you with guidance on how to approach the conversation with your loved one. You do not need the account holder's password to raise a concern — our team will handle the situation with sensitivity.
Gamblers Anonymous (GA) is an international peer-support fellowship for people who have identified a gambling problem and wish to stop. GA meetings follow a proven 12-step programme and are available online in English, making them accessible to players across Bangladesh regardless of location. The fellowship is free, confidential, and run entirely by people with lived experience of problem gambling. Visit the official Gamblers Anonymous website for meeting schedules and online resources.
Ready to Play — the Right Way?
sbj88 is designed for entertainment, not dependency. Set your limits, know your boundaries, and enjoy cricket betting, slots, and casino games as they were meant to be enjoyed — safely and within your means.